It varies for each project, but generally custom blog designs take anywhere from 3-6 weeks depending on the project scope. Logo designs typically take 3 weeks.
For projects costing $1000 or less, 50% of the cost is due at the time of booking and the final 50% is due before we install the design on your site. For projects over $1000, payment is due in four 25% intervals.
For custom designs, we will send you an invoice through PayPal on your payment due date(s). From there, you’ll be able to easily submit payment (you do not need to have a PayPal account).
Yes, we offer to rush your design for a fee. Rush projects are always completed during overtime hours (so as not to interfere with current client projects). The rush fee is 40% of the total cost of your design. Please contact us for further information.
Yes we do! In an effort to proctect you (and us), each custom client is sent a contract tailored to his or her project to read, agree to, and sign before any work begins.
We’ll start by saying that this has never happened. However, if it does, we will work with you until you are completely thrilled. We want you to LOVE your design!
Currently offer custom blog design for Blogger and self-hosted WordPress.org. We do not work with Squarespace, Tumblr, Shopify, Weebly, or Wix.
At this time, 17th Avenue only offers full custom designs – not edits to an existing design.
Branding + Logo Design
Scalable EPS, PNG, PDF, JPG files types, along with a watermark and detailed branding guide.
No, font files are unfortunately not transferable. After we’ve wrapped up your project, we will provide a branding guide that links to the fonts used to create your design.
Of course! Your logo is all yours. Print it, recolor it, make loads of money with it – you have free reign! We’ll even provide a copyright transfer notice at the completion of your logo project to make it official.
No, font files are not transferable, but we always provide links to the fonts used in our designs so you can download them onto your system for easy use.
We accept credit card (directly on the site, via Stripe) or PayPal.
Absolutely! It’s very easy to upload your logo into any of our themes.
Yes ma’am! If you’re having trouble with one of our products, first browse our tutorials. If you can’t find the answer you’re looking for, submit a support ticket on the same page and we’ll respond promptly. Please refrain from using our contact form for support purposes – you will just receive a link to submit a support ticket.
Due to the nature of 17th Avenue products (non-tangible digital goods), it is not possible to “return” the product and ensure that the product is no longer used. Therefore we do not offer refunds after a purchase has been made, as a safeguard to prevent unauthorized use of our themes and designs.
No. Our WordPress themes are for self-hosted WordPress only (WordPress.org). You need to have a domain, hosting, and WordPress software installed in order for our themes to work on your website. WordPress.com does not offer the ability for you to upload custsom themes.